Scaling an IP law firm
From a 2:1 to 4:1 lawyer-to-paralegal ratio
That.legal is a boutique law firm specialising in international intellectual property law, helping clients protect and maximise the value of their intangible assets.
Their ambition: To increase flexibility and scale while reducing operational costs
That.legal is required to maintain strict and contemporaneous records. Traditionally, this required significant time and resources to be dedicated to administrative tasks such as printing, filing, time recording, and billing.
Previously, these activities consumed around 60–70% of their paralegals’ time.
Before Tessaract, their lawyer-to-paralegal ratio was approximately two-to-one.
The firm wanted to scale efficiently while reducing operational costs and improving flexibility for employees. With Tessaract, they are able to operate at a four-to-one ratio, with eight lawyers supported by just two support staff. They hope to expand this to five-to-one or even six-to-one in the future.

Tessaract.io has been a key driver for growing our firm, improving our lawyer to paralegal ratio from 2:1 to 4:1.
Why they chose Tessaract
The firm was looking for a modern legal technology platform that could help digitise operations, improve visibility across the business, support flexible working, and create a more scalable way of operating.
Tessaract’s combination of time recording, digital workflows, mobile accessibility, and business insight capabilities aligned closely with the firm’s ambitions to become more agile, data driven, and operationally efficient.
Tessaract has been a key driver for growth and technological change at our firm.
The results - scaling efficiently while reducing overheads
Since implementing Tessaract.io, That.legal has significantly improved operational efficiency and scalability.
The firm increased its lawyer-to-support staff ratio from two-to-one to four-to-one, with eight lawyers supported by just two support staff, while continuing to scale operations.
By digitising files and workflows, the firm also reduced its physical office footprint and achieved approximately 40% savings on rent after moving to a more flexible co-working environment.
Tessaract has also enabled:
- Hybrid and remote working across teams
- Mobile time recording and case access
- Faster adoption of digital workflows
- Improved visibility into lawyer performance
- Access to real-time law firm business insights and reporting
- More data-driven operational decision making
The platform’s fee earner time tracking and remote accessibility tools have helped the firm manage IP protection, commercialisation, and dispute resolution teams more efficiently without requiring everyone to be in the office at the same time.
40%
savings on rent
4:1
Lawyers to support ratio
8
Lawyers supported by 2 staff
It has made us more agile, data driven and efficient
See all that you can accomplish
with Tessaract
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