Their ambition: To increase flexibility and scale while reducing operational costs
That.legal is required to maintain strict and contemporaneous records. Traditionally, this required significant time and resources to be dedicated to administrative tasks such as printing, filing, time recording, and billing.
Previously, these activities consumed around 60–70% of their paralegals’ time.
Before Tessaract, their lawyer-to-paralegal ratio was approximately two-to-one.
The firm wanted to scale efficiently while reducing operational costs and improving flexibility for employees. With Tessaract, they are able to operate at a four-to-one ratio, with eight lawyers supported by just two support staff. They hope to expand this to five-to-one or even six-to-one in the future.
Why they chose Tessaract
The firm was looking for a modern legal technology platform that could help digitise operations, improve visibility across the business, support flexible working, and create a more scalable way of operating.
Tessaract’s combination of time recording, digital workflows, mobile accessibility, and business insight capabilities aligned closely with the firm’s ambitions to become more agile, data driven, and operationally efficient.
Legal tech insights from the Tessaract team
Is technology becoming a deciding factor for potential employees?
Recruiting and retaining talent remains a persistent challenge for mid-size law firms. They are competing with larger firms that can often offer higher salaries, structured career progression, and more established remote working options.
What processes are mid-market law firms automating and where should you start?
One of the greatest benefits of modernising your practice management software is the ability to automate more processes across your firm. Automation helps streamline operations, eliminate workarounds, and reduce manual tasks that otherwise occupy fee earners and support staff’s precious and often, expensive time.
Building the perfect tech ecosystem: Why a best-of-breed stack often beats the all-in-one myth
It’s easy to understand the appeal of the one ring to rule them all software: one partner, one login, one support contact, one magic piece of kit that delivers everything you ever wanted…
The hidden cost of workarounds. How legacy legal practice management systems are quietly holding your law firm back
A workaround is a temporary fix to a process that's been used by permanent staff for years. It’s when three systems, two spreadsheets and a very patient person do the job of one piece of software.
Beyond features: How to choose legal practice management software that delivers real outcomes
When it’s time to choose a new Practice Management System (PMS), it’s tempting to start with a checklist of features. Every demo looks impressive, every vendor promises the world — and before long, you’re comparing dashboards instead of results.
Is your legal Practice Management Software holding your SME law firm back? 16 questions to make sure your PMS is pulling its weight
Before diving headlong into new legal practice management software, it’s probably a good idea to first gauge if your PMS is in line with modern standards and expectations to highlight any glaring challenges worth worrying about.
Essential types of analytics and reports for your law firm's success
According to “Big Data: The Management Revolution” by Andrew AcAfee and Erik Brynjolfsson, the success of a business depends largely on how it is able to collect, process and interpret data from a multitude of sources. Due to this, organisations are now using technological tools to explore how their data can be used for good. One such essential technological tool in the legal industry is analytics and reports.
Demystifying data migration, it’s not as scary as you might think
In our discussions with SME firm leaders, nervousness around the daunting challenge of data migration–or so it is perceived to be–is often the reason given for not considering a move away from a legacy legal Practice Management System (PMS) to a cloud-native solution.
The true cost of failing to be cloud-first
Digital transformation through a cloud-first strategy is now essential for law firms to stay competitive and grow their businesses, says Mike Hinchliffe, General Manager EMEA at Tessaract
The fundamental guide to client onboarding
A precursive report found that 82% of organisations believe their onboarding approach to be a value driver. Meanwhile, 74% have a dedicated team for customer onboarding. In the same report, over half of the survey respondents said they believe improving their client onboarding process will enhance the enterprise's overall performance.