Their ambition: Better insight to support profitable growth
Managing Partner Ashkan Candey wanted to create a more connected, data-driven firm that could scale efficiently while continuing to deliver exceptional client service.
The firm needed better access to real-time operational and financial insight, alongside a modern platform that would empower fee earners with the information they needed to make faster, smarter, more commercial decisions.
At the same time, CANDEY wanted to reduce its reliance on manual administration and create a more agile operating model that could support continued growth.
Why CANDEY chose Tessaract
CANDEY selected Tessaract.io because the platform offered a modern, cloud-native approach that aligned with the firm’s ambitions for growth, agility, and operational visibility.
The firm was particularly drawn to Tessaract’s ability to provide real-time reporting, configurable workflows, and intuitive access to business intelligence for fee earners across the firm.
Equally important was Tessaract’s collaborative approach and willingness to develop a platform around the real-world needs of law firms.
The results - a more agile, data-driven firm
Since implementing Tessaract, CANDEY has transformed the way the firm accesses and uses operational and financial data.
Fee earners now have direct access to the information they need, reducing reliance on support teams and improving responsiveness across the business. Leadership teams have gained far greater visibility into individual and team performance, helping the firm operate more efficiently while continuing to scale.
The firm has also significantly improved operational efficiency by reducing manual reporting processes and giving teams access to intuitive, real-time dashboards and reporting tools.y modernising its practice management platform, CANDEY has created a more agile and scalable operating model, enabling the firm to remain cost efficient while continuing to deliver a high level of service to clients.
Legal tech insights from the Tessaract team
How IT leaders can utilise legal practice management software to improve law firm profitability
For IT leaders in mid-size law firms, improving profitability is not simply a project to support finance with. It is also a data, reporting and technology challenge. Disconnected matter and financial information can prevent partners, fee earners and business leaders from seeing where profit is being lost. By the time scope creep, budget overruns or falling realisation become visible, it may be too late to protect the margin.
Why law firm data needs to leave the boardroom
Law firm leaders generally feel well informed. In our research with LPM, Mind the Delivery Gap, 80% say leadership has sufficient visibility into performance, while 79% believe their legal management information supports effective decision-making.
Why data driven fee earners are a competitive advantage for law firms
Law firms have never had more data. The challenge is making sure the right people can access the right information at the right time. Our Mind the Delivery Gap research, produced in partnership with LPM, found that 79% of firms believe their management information supports decision making effectively, and 80% say leadership has sufficient visibility into firm performance. However, there is a significant disconnect. Only 14% of respondents said the information they need is always available, and 29% believe providing better insight to fee earners should be an essential investment priority.
When systems don't connect, your IT team becomes the integration layer
They appear as a report that needs to be manually reconciled before it can be trusted. A user raises another support ticket because two systems show different information. A spreadsheet quietly becomes essential to a core process. A member of the IT team is asked to extract, reformat and move data between applications because there is no reliable way for it to flow automatically.
Measuring matter profitability remains a challenge for law firms
Every pricing decision, hiring decision and growth plan depends on understanding one thing: which matters actually make money. Yet our Mind the Delivery Gap research, produced in partnership with LPM, found that only 18% of firms are completely confident in their ability to assess matter profitability. A further 38% say their view is inconsistent or inaccurate, while 67% of leaders report that users experience frustrations with their core systems.
Can your law firm grow without adding more operational pressure?
Growth is firmly on the agenda for mid-size UK law firms. According to Mind the Delivery Gap, our research completed in partnership with LPM. 44% expect moderate organic growth, 33% are pursuing geographic growth and 20% anticipate growth through mergers and acquisitions.
Does legal practice management software need accounting?
When law firms replace their legal practice management software, accounting is increasingly becoming part of the same conversation. Our recent discussions with law firm buyers show firms looking for systems that combine practice management, legal accounting, billing and client money management, rather than treating finance as a completely separate technology decision.
Mid-size law firms flock to the cloud: Why cloud native software is now your best bet
The legal sector is entering a new phase of digital transformation. What was once considered a gradual shift toward cloud technology has now become a clear industry movement.
What is legal practice management software and what should it actually do?
Choosing legal practice management software is one of the most important technology decisions a law firm can make. Yet many firms still evaluate systems based on feature lists alone.
Is technology becoming a deciding factor for potential employees?
Recruiting and retaining talent remains a persistent challenge for mid-size law firms. They are competing with larger firms that can often offer higher salaries, structured career progression, and more established remote working options.