Their ambition: Modernise and connect operations to deal with growing operational complexity and get a view of client and business data
Like many growing law firms, Oon & Bazul faced increasing operational complexity. The firm was working across multiple disconnected systems, making it difficult to gain a unified view of client and business data. Manual processes and repetitive administrative tasks were also limiting productivity and taking valuable time away from fee earning work.
At the same time, the firm wanted to improve efficiency, enhance the client experience, and create a scalable operational foundation that would support long term growth.
Why they chose Tessaract
After assessing several technology solutions on the market, Oon & Bazul selected Tessaract for its cloud native architecture, integrated functionality, and ease of implementation.
The firm was particularly attracted to the ability to access the platform securely from anywhere using only an internet browser, helping support flexible and remote working.
Tessaract also stood out because it combined law-firm case management, legal accounting software, and law firm document management within a single connected platform, removing the need for multiple disconnected systems and workarounds.
Legal tech insights from the Tessaract team
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What processes are mid-market law firms automating and where should you start?
One of the greatest benefits of modernising your practice management software is the ability to automate more processes across your firm. Automation helps streamline operations, eliminate workarounds, and reduce manual tasks that otherwise occupy fee earners and support staff’s precious and often, expensive time.
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A workaround is a temporary fix to a process that's been used by permanent staff for years. It’s when three systems, two spreadsheets and a very patient person do the job of one piece of software.
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Before diving headlong into new legal practice management software, it’s probably a good idea to first gauge if your PMS is in line with modern standards and expectations to highlight any glaring challenges worth worrying about.
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In our discussions with SME firm leaders, nervousness around the daunting challenge of data migration–or so it is perceived to be–is often the reason given for not considering a move away from a legacy legal Practice Management System (PMS) to a cloud-native solution.
The true cost of failing to be cloud-first
Digital transformation through a cloud-first strategy is now essential for law firms to stay competitive and grow their businesses, says Mike Hinchliffe, General Manager EMEA at Tessaract
The fundamental guide to client onboarding
A precursive report found that 82% of organisations believe their onboarding approach to be a value driver. Meanwhile, 74% have a dedicated team for customer onboarding. In the same report, over half of the survey respondents said they believe improving their client onboarding process will enhance the enterprise's overall performance.