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Oon & Bazul
Modernising operations and driving growth

Oon & Bazul is a leading commercial law firm with offices in Singapore and Malaysia, providing legal expertise across Asia and international jurisdictions. The firm is known for delivering high quality legal services while maintaining a strong focus on client experience, operational excellence, and sustainable growth.

Their ambition: Modernise and connect operations to deal with growing operational complexity and get a view of client and business data

Like many growing law firms, Oon & Bazul faced increasing operational complexity. The firm was working across multiple disconnected systems, making it difficult to gain a unified view of client and business data. Manual processes and repetitive administrative tasks were also limiting productivity and taking valuable time away from fee earning work.

At the same time, the firm wanted to improve efficiency, enhance the client experience, and create a scalable operational foundation that would support long term growth.

Abdul Malik profile picture on top of Oon & Bazul profile photo

An integrated technology solution would be the only way for us to scale and grow our firm while keeping the costs associated with time consuming activities to a minimum.

Abdul MalikPartner, General Manager & Head of Business Development

Why they chose Tessaract

After assessing several technology solutions on the market, Oon & Bazul selected Tessaract for its cloud native architecture, integrated functionality, and ease of implementation.

The firm was particularly attracted to the ability to access the platform securely from anywhere using only an internet browser, helping support flexible and remote working.

Tessaract also stood out because it combined law-firm case management, legal accounting software, and law firm document management within a single connected platform, removing the need for multiple disconnected systems and workarounds.

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Tessaract was the ideal solution for us given its integrated functions across practice management, accounting, and document management.

Abdul Malik

The Results

Since implementing Tessaract, Oon & Bazul has significantly improved productivity, operational efficiency, and financial visibility across the firm.

By reducing manual and repetitive tasks, lawyers have been able to increase billable hours and focus more time on higher value legal work. The move to a cloud based platform has also reduced the firm’s dependence on physical storage, helping lower office rental costs.

With all business and client data connected in a single platform, the firm can now access key information more easily for billing, reporting, and compliance purposes. Features such as e-approvals for expenses and customisable reporting have further streamlined internal processes and improved decision making.

Within the first year, the firm achieved measurable operational improvements, including:

  • 5% reduction in paralegal-to-lawyer ratio
  • 20% reduction in workflow approval times
  • More than SGD $100,000 saved in hardware, software licences, and subscriptions

The impact has gone beyond operational improvements, helping create a stronger platform for innovation and future growth.

5%

reduction in paralegal-to-lawyer ratio

20%

reduction in workflow approval times

$100,000

saved in hardware, software licences, and subscriptions

It has helped us become more innovative as a company and provided a platform to grow even more aggressively in the future…Most importantly, our lawyers are happier and so are our customers.

Abdul Malik

The features Oon & Bazul are benefiting from

Accounting icon

Office accounting

Industry leading reporting suite

Law firm document management icon

Document management

See all that you can accomplish
with Tessaract


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